Communicating with customers is good business!

CPU is on a mission to connect with customers. We are using a variety of tools and technologies to communicate more with customers as part of our Bright Future initiative because open communication plays a vital role in improving service.

When it comes to connections, local is better. Customers who call CPU are not routed to a distant call center. They talk to someone who lives in their community. The same goes for customers who visit our office at 416 Third Street. Friendly, personalized service reflects CPU’s local focus.

Many of our customers value speed and convenience. On CPU’s website, they can check the latest news and announcements and use our secure PowerLine customer portal for 24/7 secure account access. CPU also keeps customers updated on Facebook, Twitter, LinkedIn and YouTube.

The adjacent video explains that no matter how you choose to connect with CPU, we want you to have a positive experience. And keep in mind that effective communication flows both ways! We would like to hear your feedback on how we are doing so that we can continuously improve.

 

Curtis D. Boschert

CPU General Manager

CPU Cares About Clarksdale

CPU is owned by the people of Clarksdale and is proud to be entrusted with the responsibility to provide the best service possible to our community. We are this community.

The 80+ CPU employees have family, friends and connections that run deeply throughout Clarksdale. We will always strive to do everything we can to take care of our customers.

Helpful Information

If you need assistance with potholes and streets, stormwater drainage, refuse collection, mosquito control, or anything else related to the City of Clarksdale, please call Public Works – 662-621-8142

CPU collects the refuse collection fee and mosquito control fees on behalf of the City of Clarksdale, but all questions should be directed to the City’s Public Works Department.

 

Streetlight Outage – if you’ve noticed a streetlight out that is not a customer-rented light, please click the link below. CPU reports city streetlight outages to the Clarksdale Police Department for review. The Police Department has the ultimate say in any repairs or installation of streetlights within the City Limits of Clarksdale.

Submit Streetlight Outage

Consumer Confidence Report

Is our drinking water safe? See the latest Water Quality Consumer Confidence Report below.

 

Consumer Confidence Report 2017

Consumer Confidence Report 2018

Consumer Privacy Policies

News and Outages

CPU Weather Station

The Latest from CPU

Our Services

Water

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The CPU Water Department is charged with maintaining and making necessary improvements to the water system and ensuring that the water remains pure and meets rigid environmental regulations

Electric

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CPU’s Electric department has proudly served the residential, commercial and industrial customers within the Clarksdale city limits since 1899. The system is operated and maintained by CPU employees with the goal of providing the citizens of Clarksdale with safe, reliable power at the most affordable rates possible.

Waste Water Treatment

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CPU’s Waste Water Department is responsible for the proper collection of all waste water in the CPU system. Waste water is treated at our state-of-the-art facility on Sunflower Avenue.

Contact Us

CLARKSDALE PUBLIC UTILITIES

416 Third Street  |  PO Box 70
Clarksdale, MS 38614
Main/Outages: (662) 627-8499
Billing Inquiries: (662) 627-8411
Human Resources: (662) 627-8414
info@cdpu.net