The employees of Clarksdale Public Utilities are constantly evaluating how to better serve customers. It is the focus of the leadership to “always take the initiative and ownership to help, protect and serve customers, employees and our community.” We are continuing to work to streamline the service to our customers at our administration building downtown. We’ve highlighted the 24 hour kiosk available for payment, as well as our website and customer portal, which allows account access 24 hours a day. However, many customers prefer to come in and speak to a customer service representative when paying their bill. In anticipation of our remodeling project, we have made some small changes to the cashier area to ensure the best possible service and attention to our customers.
Customer Information Signage provides helpful information to customers including: Clarksdale Press Register news, weather, social media content, customer reviews and announcements from CPU. We will often highlight community events and helpful information. If you would like to highlight a community event or effort on our signage, please let us know!
Website communication feature. Find the green box on our site and we will do our best to assist you with information right from your computer or phone
Please let us know how we can make your experience with us the best that we can!